ShahjalalTouchPay allows the customer of the bank to perform their banking activities on "Secured Banking Anytime Anywhere across the globe". With just a single click on the login icon, step into a world of seamless banking and unparalleled convenience. Your financial peace of mind is just a tap away.

1. Self-Registration (For CASA Account/Credit Card Holder) 2. Self-Password Recovery 3. Self-User ID Recovery 4. Cheque Book Related 5. All Link Account Details 6. Credit Card Related Information 7. Card Block 8. Fund Transfer: Own account, Other SJIBPLC account, BEFTN, NPSB, and RTGS 9. SJIBPLC Credit Card Bill Payment (BDT Currency and USD Currency) 10. Fund Transfer: Bank Account to MFS (bKash, Nagad) 11. Mobile Top-Up 12. QR Teller: To withdraw Cash 13. Biometric Security 14. Bill Payment 15. Searching nearest locations & Locations of Branch, Su-Branch, ATM and Agent Banking Outlet.

To use this service, you must have at least a transactional CASA individual account with SJIBPLC. To able the service, Cell Phone Number and email address of the account holder must be incorporated at our banking database.

Yes

Yes, you must have at least a transactional CASA individual account with SJIBPLC

You can use your SJIBPLC Account information to register by yourself for the service anywhere anytime. To able the service, Cell Phone number and email address of the account holder must be incorporate at our banking database. You do not need to visit the branch to enroll for the service.

The temporary password and User ID would be delivered to your registered Mobile & email address available with the bank.

The new password must be the combination of Length: 11–32 characters, Must include: 1 uppercase, 1 lowercase, 1 number, 1 special character (except $ and ~), No more than 3 repeated or consecutive characters.

No, the password cannot be given over the phone for security purposes.

If you have forgotten your ShahjalalTouchPay User ID or Password, You will obtain the User ID or Password by using Self-password and user ID recovery module. No need to call our 24 Hour Customer Care Centre Or visit the branch to get User ID or Password.

You can enter the wrong password up to 2 times. After the third incorrect attempt, your account will be locked. To unlock it, please tap 'Forgot Password' to recover your account

Yes. You can see a summary of your account profile at the Personal Homepage once you have logged in to ShahjalalTouchPay

Yes, you can view the transactions belonging to all your accounts.

You can download the application from the website or collect it from our Branch, fill it up and drop it to your SJIBPLC Branch. Users must be taken to fill the mandatory fields carefully. Otherwise, the request will not be accepted.

Fund transfer can be done between your own SJIBPLC Bank accounts, to other SJIBPLC Bank accounts , other banks account (NPSB, RTGS, BEFTN) and MFS (bKash, Nagad) that are already added as a beneficiary.

Yes. You can pay SJIBPLC Credit Card bill (BDT, USD) within round the clock as well as others bank Credit Card Bill (by using BEFTN) also.

Yes, you can get all type of transaction alerts through registered Mobile and email.

YES. But you must visit your branch and fill-up a service request form.

To reduce the risk of wrong entry. Bank will not take any responsibility for any incident that occurred due to incorrect/wrongly mentioned account or Card Number.

ShahjalalTouchPay ensures the highest level of security for registration by verifying the mobile number, Date of Birth and email from your account. A unique ID and Password are created for this app. One Time Password (OTP) based service is initiated by customers via email or SMS, with security for all financial transactions.

2FA is SMS based One Time Password initiated as financial transaction credential. It's a free service.

Any one IMEI number can used for ShahjalalTouchPay.

Yes. A single IMEI number can be used for ShahjalalTouchPay by adding the device with a validated OTP sent via SMS and email.

No, You cannot login to multiple devices at the same time with the same user id.

No. You cannot Dual/Multiple User Login at a time.

Your account will be automatically logged out after 3 minutes of inactivity.

No. ShahjalalTouchPay is free of charge. However, Internet data charges may apply to your connectivity service provider.

Yes. This support service is available 24 hours a day, 7 days a week. For help please Call 16302 OR 09612316302 email: ibank@sjiblbd.com

Yes. ShahjalalTouchPay are here for you, anytime, anywhere across the globe.

ShahjalalTouchPay is designed to serve you anytime, anywhere securely and efficiently. It offers a user-friendly experience that makes banking easy, fast, and convenient.
With just a single tap on the login icon, you can step into a world of seamless digital banking. Whether you're checking your balance, transferring funds, or paying bills, your financial peace of mind is always protected.

Key Benefits:
• 24/7 secure access from anywhere in the world
• Biometric login (Fingerprint and Face ID) for enhanced security and convenience
• Easy and intuitive user interface
• Real-time transactions of account and Card updates
• Robust encryption and multi-layer security features to safeguard your data
• Your secure banking journey begins with ShahjalalTouchPay—just a tap or fingerprint away.

Not Yet.

Yes. BDT 100 per Transaction

Yes. BDT 10 per Transaction

Note:
1. According to BTRC rules & policy, Mobile Airtime Recharge rules will be changed from time to time.
2. According to Bangladesh Bank rules & policy, Bangla QR, NPSB,BEFTN and RTGS rule will be changed from time to time.
3. According to MFS rules & policy, bKash, Nagad, Rocket etc rule will be changed from time to time.